According to the UE Regulation UE 2011/83 and British Law, vouchers that are purchased online are not eligible for return or refund. This includes all types of vouchers, including those for products, services, and experiences.
We understand that this may be disappointing, but we hope you will understand that this policy is in place to protect the integrity and value of our vouchers. We take great care to ensure that our vouchers are of the highest quality and are accurately described on our website.
We appreciate your understanding and hope that you will be able to use and enjoy your voucher. If you have any questions or concerns, please don’t hesitate to contact us. We are always here to help.
Thank you for choosing us for your voucher needs.
